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  • Work for CCPL

Work for CCPL

    Adult Services Senior Assistant

    (posted 05/10/2024)

    The Adult Services Senior Assistant provides exemplary service through basic reference, readers’ advisory, and patron engagement through all library services available.

    • Greet all patrons, assesses needs, and respond accordingly whether in person, online, or by phone
    • Provide basic readers’ advisory services.
    • Instruct and assist users with the library’s online catalog, electronic databases, Internet, printers, and other technology resources.
    • Instruct and assist patrons in placing holds, accessing their accounts, using the self check-out, and online registration for programs.
    • Instruct and assist patrons in the use of computers, technology, and any library equipment.
    • As requested by the Adult Services Manager, plan and implement programs and events for adults.
    • As requested by the Adult Services Manager, participate in projects and community events.
    • Participate in and report on appropriate continuing education opportunities.

    REQUIRED EXPERIENCE & SKILLS

    • Previous library or customer service experience preferred.
    • Commitment to the mission and values and adherence to all CCPL policies
    • Working knowledge of Microsoft Office products
    • Excellent interpersonal skills and service attitude
    • Excellent communication skills
    • Competency in the use of word processing and spreadsheet software, conducting basic Internet searches, and navigating web sites
    • Ability to make decisions in accordance with library policies and procedures.
    • Ability to work cooperatively and positively with a wide variety of patrons and coworkers.
    • Ability to be self-directed and work with minimum supervision

    MINIMUM EDUCATION REQUIREMENTS

    • Bachelor’s degree from an accredited institution.

    PHYSICAL AND MENTAL DEMANDS

    • Performing work with attention to detail in a fast-paced public environment
    • Interacting with others in person, via phone, or through email
    • Being sensitive to Carmel Clay Public Library’s needs, employee goodwill, and public image.
    • Ability to bend, kneel, stoop and reach to retrieve and/or shelve materials
    • Ability to lift and carry library materials and manipulate loaded book carts
    • Ability to frequently move from one area of the building to another to assist patrons, search for materials, etc.
    • Ability to work a varied schedule including day, evening, and weekend hours

    CCPL provides equal employment opportunity to all persons without regard to race, creed, color, sex, religion, origin, age, sexual orientation, gender identity, disability, or any other characteristic protected by law. Reasonable accommodations may be made upon request.

    Hours: Part-time, typically 24 hours/week
    Starting pay: $17.75/hour 
    Submit resume and application to: HR@carmelclaylibrary.org